Profoundly competent.
Hard to rattle.
Revenue Operations and IT systems administrator. I learn new stacks fast, document as I go, and keep systems healthy when the pressure is on.
REVENUE OPS · IT & SYSTEMS ADMIN · AUTOMATION & ENABLEMENT
Former trauma nurse turned operations and systems strategist. I pair revenue-operations and automation experience with hands-on IT and systems administration: hardening infrastructure, administering Google Workspace and Windows environments, and building automations that remove manual work. I translate frontline coordination into scalable internal systems that help teams move faster with less friction.
Systems & Tools
Workflow & Ops
Mindsets & Strengths
→ present
- Hardened email and DNS security across 7 client domains by deploying Valimail and configuring SPF, DKIM, and DMARC, eliminating domain-spoofing exposure and improving deliverability.
- Led end-to-end incident response on a compromised Windows Server, isolating the IIS environment, eradicating injected PHP droppers and WordPress malware, then rotating credentials and upgrading core web infrastructure to close the attack vector.
- Administered the full Google Workspace client lifecycle, onboarding 5 clients and offboarding 2, and migrating shared data into 4 segmented drives to resolve Drive file-count limits with zero data loss.
- Deployed Monday.com company-wide and trained all staff, then rolled out 2FA, forced HTTPS, and IP-whitelisted server access to strengthen the security posture.
→ present
- Created a new revenue stream by designing a time-billing system in QuickBooks Online for complex consulting projects, a 15% increase in revenue.
- Reduced onboarding time by 90% for an international non-profit by architecting a modular, full-cycle automation to replace a fully manual process.
- Integrated eight platforms (website, donations, gift shop, bar/restaurant, payment processor, CRM, email) via JS, Pipedream and Zapier, automating 80 manual steps to scale 900 merchant accounts in 2.5 years.
- Architected the internal HubSpot ecosystem for 90,000 objects, establishing sales-funnel logic that surfaced two key leakage stages and improved throughput by 20%.
- Planned and executed a full data migration for a regional non-profit with 15,000 contacts across 20+ incompatible systems, consolidating 9 merchant accounts and saving $10k/yr.
Nov 2020
Critical Care Flight Nurse, Team Lead Sept 2018 - Nov 2020
Directed all clinical decision-making for a critical-care pediatric helicopter flight team, holding ultimate responsibility for patient outcomes and crew resource management in high-pressure, rapidly changing environments.
Critical Care Resource Team Nurse Feb 2017 - Sept 2018
Float nurse across all inpatient ICUs (NICU Level IV, PICU, CCU, Vascular Access), changing units daily to meet shifting hospital needs while delivering precise, fast-paced care.
Pediatric Emergency Room Nurse Feb 2015 - Feb 2017
Staff nurse for a Level 1 Trauma Center ER seeing 60,000 patients a year. Led onboarding and training for new clinical staff and set departmental best practices. Known for calm leadership in crisis.
AI Resume Builder & Job-Match Engine
A self-hosted platform that scrapes jobs, scores them against my profile, and auto-builds tailored resumes, all running on local AI.
- Self-hosted AI, no external APIs: local LLM inference (llama.cpp) and a self-hosted embedding model power semantic matching and resume tailoring.
- Agentic workflows: multi-step pipelines scrape and embed new roles, score them on keyword and semantic signals, then tailor each resume to the target job description.
- Stack: Flask, PostgreSQL + pgvector for vector search, Docker, a static frontend, and self-hosted Forgejo CI.
- Closed-loop learning: captures application outcomes to sharpen match scoring over time.
Iron Skillet — Self-Hosted AI Meal Planner
A meal-planning app that scrapes, generates, and semantically organizes recipes, every AI feature running on local models.
- Local LLM (llama.cpp): extracts structured recipes from any URL and generates personalized weekly meal ideas as schema-validated JSON.
- Semantic search & dedup: self-hosted nomic embeddings in pgvector (HNSW index) power "find similar" and duplicate detection across the cookbook.
- Web-augmented retrieval: Tavily search with automatic DuckDuckGo fallback enriches AI suggestions with real recipe links.
- Production-grade: FastAPI, Celery + Redis, timezone-aware scheduled emails, retry and timeout handling, Prometheus metrics, Docker.
Self-Hosted Monitoring & Observability
github.com/joeltimmReal-time health monitoring for a self-hosted homelab.
Self-Hosted Operations & Automation Platform
github.com/joeltimmA containerized suite of services on a home server: network management, security, and workflow automation.
- Stack: Docker, Docker Compose, Nginx, Cloudflare (DNS & Tunnels), UFW, Linux (Ubuntu), Git, Python (Flask), Prometheus, Grafana, Zabbix.
- Architected a modular, multi-service environment with Docker Compose and persistent shared networks for inter-container communication.
- Deployed a network-wide DNS ad-blocker via a macvlan Pi-hole container, improving performance and security for every device.
- Built a custom Python automation bot integrating the Google Calendar API, securely exposed through a Cloudflare Tunnel to accept real-time webhooks.
- Professional Scrum Master I
- Intro to Security Engineering · TryHackMe (in progress)
- Python Basics · TryHackMe, 2025
- SQL Fundamentals · TryHackMe, 2025
- Google Analytics for Beginners · 2021
- ZapConnect Conference · 2020-2025
- Ongoing self-study in automation, systems design, and ops enablement.